Privacy Policy

Thompson & Company values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or services, both online and offline. This policy applies to all Thompson & Company locations.

Information We Collect

We may collect the following types of information:

• Contact Information: Your name, email address, phone number, and mailing address.
• Appointment Details: Service preferences and scheduling information.
• Payment Information: Billing details, processed securely through trusted third-party providers.
• Website Usage Data: Information such as your IP address, browser type, pages visited, and other technical data collected via cookies or similar technologies.
• Direct Communication: Information you provide when contacting us, including the content of your messages and any attachments.

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

• Provide, personalize, and maintain our services.
• Schedule appointments and send reminders.

Communication

• Respond to inquiries and provide customer support.
• Send updates, marketing messages, and promotional offers (with your consent).

Website and Business Improvement

• Analyze website usage and improve functionality.
• Develop new products, services, and features.
• Detect and prevent fraudulent activities.

Text Message Communications

By providing your phone number, you agree to receive text messages from Thompson & Company. These messages may include:

• Appointment confirmations, reminders, or service updates.
• Special offers or promotions.

Opt-Out Instructions:

• Reply STOP to unsubscribe from any text message.
• Reply HELP for assistance.
• Message frequency may vary.
• Standard message and data rates may apply.

For more details, refer to this Privacy Policy, accessible via the footer of our website.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain conditions.
• Restriction: Request restriction of data processing in specific circumstances.
• Objection: Object to data processing, such as for marketing purposes.
• Portability: Request transfer of your data to another organization or to you.

To exercise your rights, please contact us using the details provided in the “Contact Us” section. We will respond within one month of receiving your request.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Understand user behavior and improve functionality.
• Remember your preferences for future visits.

You can adjust your browser settings to limit or block cookies. Note that some features of our website may not function properly without cookies.

Data Protection

We take your privacy seriously and use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes encryption, secure servers, and regular security assessments.

Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Trusted vendors who assist us in delivering services (e.g., payment processors).
• Legal Obligations: Authorities when required to comply with laws or protect our rights.

Children’s Information

We do not knowingly collect personal information from children under 13 years old. If you believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove it.

Updates to This Policy

We may update this Privacy Policy periodically. Significant changes will be reflected on this page, and we will notify you via email or a prominent website notice.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: